Hotel Map: turn every stay into a unique story

Loquis offers the first digital audio guide you can gift to your guests, designed to accompany them before, during, and after their stay. With Hotel Map, you can:

  • Enhance the guest experience
  • Showcase the surrounding area
  • Lighten the concierge’s workload

What is Hotel Map?

Hotel Map is the ideal solution for hotels and hospitality venues that want to enrich the guest experience.

It’s the first digital audio guide designed to support guests before, during, and after their stay—without any additional devices. Guests can access the audio guide independently via a QR code in the room or a link in welcome communications (email, WhatsApp, pre-arrival), using their own smartphone, tablet, or laptop. Audio stories are available in up to 7 languages and cover the world’s leading tourist destinations.

How it works

We provide everything you need to welcome your guests:

Audio guide landing page

  • Customized with your hotel’s header and footer
  • With a geolocated 2D/3D map
  • Option to add sponsored content
  • Mobile-first and responsive
  • Intuitive navigation, no download or registration

Operational kit

  • QR codes for rooms, reception, or totems
  • Templates for pre-arrival and in-stay communications
  • A mini guide for the front desk: “How to present Loquis to guests in 30 seconds”

Audio content

  • Up to 70+ geolocated audio stories for the destination
  • Curated and kept up to date by the Loquis editorial team
  • A Mini Story of your hotel: a dedicated piece of content about your property

To attract new customers

  • Publication on Loquis of your hotel’s Mini Story
  • Promoted to over 2.5 million listeners
  • Proximity notifications

*Depending on the plan you choose

The strenghts

Easy to use

Guests access content via an in-room QR code or a link in welcome messages—no app download and no complicated sign-up.

Enriches the visit

Guests can discover stories and curiosities about the area, extending the care of the stay beyond the room.

Improves guest satisfaction and reviews

A more complete, satisfying stay makes guests more likely to leave positive reviews—helping lift your hotel’s rating.

Reduces the operational load on staff

Many recurring questions can be handled through Loquis, allowing staff to focus on higher-value tasks and improving service efficiency.

Who it’s for

According to “Booking Guest Surveys & Travel Predictions 2020–2024”, 40%–50% of guests consider it important to receive information from the hotel about what to visit and how to experience the destination.

Today, the guest experience doesn’t stop at the room: guests want to feel local—they look for stories, context, and genuinely useful suggestions. At the same time, hotel teams are often overloaded with repetitive requests.

Hotel Map was created as the first digital audio guide for hotels that want to:

  • Have a positive impact on NPS
  • Reduce repetitive concierge requests and improve efficiency
  • Enhance the guest experience, build brand loyalty, and stand out in an innovative way

Hotel Palazzo Montemartini, a case study

Hospitality doesn’t end at the hotel, but it embraces the entire stay.
From historic residences to the most forward-thinking properties, discover who has chosen to evolve the traditional map into a digital concierge, giving travelers the freedom to navigate hidden gems and local excellence around the hotel.

Choose the perfect plan for your hotel

Essential

Enhances the visit

20 podcast
1 language
2 widgets
2 QR code

 Starting from €500/year

Plus

The most complete choice for most hotels

50 podcast
2 languages
2 widgets
Up to 3 QR codes
Landing Page
Mini storia of the Hotel
Basic Analytics
Marketing Kit 2 languages

Starting from €750/year

premium

For an international, multilingual guest base

70+ podcast
7 languages
2 widgets
Unlimeted QR codes
Landing Page
Mini story of the Hotel
Extended Analytics
Marketing Kit 7 languages

Starting from €1200/year

Leave us your contact details

Turn every stay into an unforgettable experience.

“Loquis is the new chocolate on the pillow:
a small gesture that makes guests feel genuinely welcomed.”

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